Privacy Policy

Last updated: June 8, 2026

This Privacy Policy explains how Lifestyles Discovery LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with Lifestyles Maven, including the Lifestyles Maven website, application, AI-powered phone system, and related services (collectively, the “Service”).

Lifestyles Maven is operated by Lifestyles Discovery LLC. The Lifestyles Maven software and related intellectual property are owned by Tiffamon Holdings LLC and licensed to Lifestyles Discovery LLC. This Privacy Policy describes Lifestyles Discovery LLC’s handling of information collected through Lifestyles Maven.

Information We Collect

We may collect information that customers, residents, prospects, vendors, or other users provide to us, including names, email addresses, phone numbers, company information, property information, account information, support requests, billing-related information, and communications with us.

When the Service processes calls or messages, we may collect call metadata, recordings, transcripts, caller contact information, tour scheduling details, maintenance or work order details, resident or prospect requests, and other information provided during the interaction.

We may also collect usage data automatically, including IP addresses, browser and device information, pages viewed, dates and times of use, log data, diagnostic data, and analytics related to use of the Service.

How We Use Information

We use information to provide, operate, maintain, and improve the Service; configure property and account settings; answer and route calls; schedule tours; create or route work orders; communicate with customers and users; process payments; provide support; monitor quality and performance; improve AI workflows; comply with legal obligations; prevent fraud or misuse; and enforce our agreements and policies.

Call Recording and AI Processing

Calls processed through the Service may be recorded and transcribed for quality assurance, training, service improvement, and operational purposes. The Service may use AI providers or other service providers to process calls, transcripts, recordings, and related data. Important decisions affecting residents or prospects should be reviewed by appropriate human staff.

Sharing of Information

We do not sell personal information. We may share information with service providers that help us operate the Service, including hosting providers, AI and voice-processing providers, communications providers, property management system providers, payment processors, email providers, analytics providers, and professional advisors. We may also disclose information when required by law, to protect rights and safety, to enforce our agreements, or in connection with a merger, acquisition, financing, reorganization, or sale of assets.

Data Retention

We retain information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and improve the Service. Call recordings and transcripts may be retained for limited operational periods unless a longer period is required for legal, compliance, security, or support purposes.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request access, correction, deletion, or export of certain information by contacting us. We may need to verify your identity and may retain information where required or permitted by law. You may unsubscribe from marketing communications by using the unsubscribe instructions in those communications or by contacting us.

The Service may contain links to or integrations with third-party websites and services. We are not responsible for the privacy practices of those third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version. Your continued use of the Service after a revised Privacy Policy is posted means the revised policy applies to information collected after the effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Lifestyles Discovery LLC
11200 Westheimer Rd #1000
Houston, TX 77042
maven@luinc.com